Many of our web design client ask us “should I pay this iDNS Bill?” The short answer is, NO it’s a scam:
We have been made aware by a few of our clients that have received letters from fraudulent domain registrars using, what some may consider, deception to trick the recipient into thinking that they may already be doing business with iDNS. These letters or “notices” are often incredibly vague and can be perceived by some as an official notice from their current registrar. The notices often have a friendly tone that can confuse or even trick some domain owners into believing the notice is from their current domain registrar. We feel it is important to inform you that while this letter looks official, it is merely a solicitation disguised as a domain renewal invoice. The companies who send these letters, such as iDNS, are attempting to convince you to transfer or renew your domain using their service instead which, on average, can be as high as 4x the market rate for domain name services. Furthermore, they could also lock you in and make it extremely difficult to be able to switch back to a trusted registrar.
While iDNS will legitimately renew and/or register a domain for you, their methods for gaining customers seems to be shady and even deceptive. By sending these letters, they can often confuse someone who is not an expert and often an uninformed holder may feel intimidated because the notice will remind them that their domain is expiring and offering a fix to this “problem” before their current registrar has the chance to alert the domain holder of the impending expiration date. Once this domain holder falls victim to the iDNS domain registrar scam by transferring over their domain and giving iDNS their credit card information, iDNS will then lock the domain holder into paying exorbitant amounts of money for services that should be offered for much lower prices.
Ugly Duck creates and manages my website, What should I do If I get a letter?
ONLY if you are one of our clients and you receive a letter from iDNS or any other fraudulent domain registrar, feel free to contact our HelpDesk and speak to our support staff. If your domain is registered with us, we are always aware of domain expiration dates and will contact you if necessary.
We offer comprehensive and professional domain registration, as well as managed web services; we would be happy to provide you with the services you need, whether you simply need a domain registered/renewed or if you’re looking to build a new website with said domain. Whatever your needs are, Ugly Duck Marketing is here to help.